829 W. Newton Rd. Bowling Green, OH 43402
PH: (419) 352-4646 or 1-800-354-8774
- Where are you located?
- What are your hours?
- Are you open on Sunday? Will you charge me even though you're closed?
- Do you have a drop-off location?
- Why rent?
- What is the difference between a tent and a canopy?
- Can I reserve a piece of equipment? How much does it cost?
- What is "damage waiver"?
- Can you fix my Wal-Mart/Home Depot/Sears/Lowes/K-Mart/Meijer/TSC mower?
- Why do your mowers cost more than the one at the big box store down the road?
- Why would I buy used rental equipment when I can buy a new tool that does te same job for about the same price?
- I can buy a Mantis tiller factory-direct for $299. Why should I pay $319 to buy it from you?
- I tow my 5,000 pound boat with my car. Why won’t
you let me tow my 4500 pound Bobcat with my car?
| A: | Bee Gee Rental is located on the southeast corner of Brim and Newton roads. We are about 1/2 mile north of the Wood County Fairgrounds, and just north of the Wall Street Journal and the Wood County Humane Society. If you are driving SR25, turn West at the last (from the south) or first (from the north) stop light in town. There is a Burger King and the Woodland Towne Center located at that corner. Click here for a map, or get specific driving instructions from your location, generated from MapQuest. |
| A: | Monday thru Friday: 7:30 a.m. to 5:30 p.m. |
| Saturday: 7:30 to 5 p.m. | |
| Closed Sundays and Holidays |
| A: | We are not open on Sundays. Bee Gee Rental charges for all time out. Some items, including party items, have a minimum two-day charge. For all other items, if you rent it between 4 p.m. and 5 p.m. Saturday, it is a one-day rental charge as long as the item is returned between 7:30 a.m. and 9 a.m. Monday. |
Q: Do you have a drop-off location?
| A: | No. We do not have a secure after-hours drop off location. Please do not abandon equipment after hours as you will be responsible for paying to replace it if is stolen and for this reason, after hours drop off is never authorized. |
| A: | Renting is a cost-effective way to get your job done. First, you do not have to purchase the equipment you need, saving the up-front cost. Over time, that equipment will need serviced. By renting that equipment, you save yourself additional service and repair costs. Another reason to rent is that you save valuable storage space at home. Why purchase something you will use only a few times each year, and store it for the remainder of the year? |
| A: | Tents have sides, while canopies have tops, but no sides. Tents require professional setup and installation and those services are reflected in the rental rates. We rent canopies, which can be easily set up by the customer. |
Q: Can I reserve a piece of equipment? How much does it cost?
| A: | Can I reserve equipment We are happy to help you plan your rental needs by reserving equipment. A credit card may be required to reserve equipment due to a number of factors including the increasing number of lost rentals due to “no shows”. You will we be provided with a time frame within which you may cancel without incurring any charges depending on the type of equipment. If we have reserved rental equipment for you, we have denied others the availability of that equipment. Failure to cancel within the stated time limit will result in charges to your credit card for the lost rental income we were expecting from you or could have obtained from another customer had we had the opportunity to do so. This policy is intended be fair to you by helping you plan ahead and for us to avoid lost rental opportunities. |
| A: | All Rental rates are quoted with damage waiver of 7% for your protection against charges for accidental damages up to $200. Damage waiver may be declined before the rental is initiated. Please read the rental contract for the complete damage waiver policy. If damage waiver is declined, we reserve the right to charge an additional deposit to cover any possible damages. |
Q: Can you fix my Wal-Mart/Home Depot/Sears/Lowes/K-Mart/Meijer/TSC mower?
| A: | Bee Gee Rental is a servicing dealer for Stihl, Simplicity, Exmark, Derby, Snapper, and Mantis equipment, as well as for most engine brands made. We can provide engine service for most models and brands, however we decline to provide other service and repairs for these brands because without the proficiency of service manuals, parts lists and parts availability we can not provide efficient and cost-effective service for you. That is why we feel that it is important to invest in high quality products that are supported by a servicing dealer to ensure quality repairs and service after the sale. We do offer special-order aftermarket parts ordering through a self-serve kiosk at our store to help you if you are unable to acquire parts where you bought your equipment. We would be happy to help you get your part, but we do not provide the repair with these parts. |
| A: | There are many answers to this question: Bee Gee Rental and Sales is a locally-owned business whose mission is to sell only quality products for buyers who seek value through product quality, performance, and longevity of service. When you purchase outdoor power equipment at a discount or home improvement store, you will undoubtedly pay less because they don’t carry parts, they don’t have a mechanic on staff, and you may be receiving it in a box or worse yet, you may receive a product that was improperly assembled, not serviced and not ready to work. You may buy a brand name at big box stores, but in may be a decal of a well-known brand on a product that is manufactured by a different company and is sold under many brand names, some at even lower prices (*see example below). If you are not familiar with how and what to compare and there is not a knowledgeable sales person to answer your questions, you may end up with much less value than you paid for, and the cost may be poor performance, limited life and inconvenient down-time. Remember, you get what you pay for. (* MTD manufactures products sold as: MTD, Yard Machine, Yardman, White, Troy-bilt, Cub Cadet, Huskee sold at TSC, Toro Tractors and More) |
Q: Why would I buy used rental equipment when I can buy a new tool that does the same job for about the same price?
| A: | When we purchase equipment for rental, we must first determine that it is the best possible design, performing and serviceable equipment we can purchase to ensure customer satisfaction. As indicated above, there are all quality and price ranges of equipment available, and good rental equipment costs much more than those items normally found available for retail sale. We know that much of our equipment will be used very hard. All of our equipment is well-maintained and serviced between each rental, so when you buy a used piece of commercial-grade equipment, it may have more service life left in it than a new product. Good used commercial equipment can save you money when compared to moderate-quality new equipment. |
Q: I tow my 5,000 pound boat with my car. Why won’t you let me tow your 4500 pound Bobcat with my car?
| A: | Safety and the impact it has on our insurance — and consequently the rental rates — are very important to us. You are our customer, and we want you to be safe. We are well aware of what you might have done, and we understand you are proud of your vehicle and what it can tow. But we can only be concerned with what is a correct and safe application and whether it would jeopardize your safety, the safety of the equipment and/or the safety of others who share the road with you. We want to rent equipment and we have no intention of forcing you to rent our equipment trailers or requiring delivery at additional charges, but we are not so greedy as to ignore safety for the sake of a rental. Due to our tow policy, we have not had any tow-issue-related accidents, and in turn have been able to keep our insurance costs down. That translates to cheaper rental rates for you. We are not willing to compromise our insurance because you are sure your vehicle can haul it. |
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